Duke MedLink is your connection to our EMR system. Through this secure, web-based application, you will have quick and convenient read-only access to view your patients’ medical records, place orders and referrals, and send secure messages to Duke physicians.

Duke MedLink facilitates:

  • Making a referral, placing a radiology order, and tracking the progress of your requests.
  • Viewing patients’ medical records within our EMR system, including visit summaries, progress notes and results.
  • Monitoring and receiving alerts about your patients’ care at Duke Health.
  • Discharge facilities receiving placement requests from Duke Health case managers.

To learn more, please read our FAQ.

Request Your Duke MedLink Account

An authorized contracting representative for the practice/clinic, often the medical director, will acknowledge the site (PDF 109 KB) and user (PDF 136 KB) terms for accessing Duke MedLink. We will perform a sanction check on all requested users. Once your access is established, we will send an email with your account information.

To get started requesting a new Duke MedLink account click here

Please see below for tip sheets offering additional assistance with the Duke Medlink request process.

Please note:

  • This agreement is for use only by referring physician practices, pharmacies, and skilled, long-term nursing or home health facilities.
  • To request MedLink access on behalf of a durable medical equipment company or emergency medical services, please email us first.


Call 919-684-2243 or email us for technical support viewing patient records or placing orders or referrals.